People wonder why I’m crazy?

February 14th, 2008

The hotline phone rings. I see it’s our helpdesk, and as they generally like me, I answer. It’s my old friend Hathaway (not her real name)

Hathaway: Hi, Ipstenu! I have a guy with a problem on your app. He can’t log in.
Me: Okay, which sub app? We have 230, and each one has different users.
Hathaway: He didn’t mention.
Me: Well, what’s his name?
Hathaway: Guy Consultant.
Me: Hmm. Looks like he has access to FOOBAR.
Hathaway: Can I put him on the phone?
Me: Sure.
Guy: Hi, it says here my password is 123456. When I put in it doesn’t work.
Me: Can you try 123456?
Guy: But it prompts me for a password.
Me: Yes, the default is 123456
Guy: Okay … 123456?
Me: Correct.
Guy: Oh, it worked! Thank you! *hangs up*
Hathaway: Oh my god …
Me: Yeah. I know.